Property Managed By: FlipMyBnB Vacation Homes We will send you a link upon booking to our online "Welcome Guide" This is our house manual that includes all the information you will need to know about our home and offers LOTS of suggestions for dining and things to do while in the Tampa Area! You can also pre-order supplies and goodies to be in the home upon arrival and items if you are celebrating a birthday, anniversary, or other special event! We want you to enjoy your stay but feel it necessary to communicate the below items as not every guest arrives with the intention to be respectful and enjoy the “sharing community” experience. Please read through and ask any questions keeping in mind each “rule” has been created due to a previous guests behavior. ** Please NOTE** This does not apply to most guests but because of previous guests behavior we must state that we have implemented a ZERO TOLERANCE policy regarding verbal abuse, threats, condescending and foul language towards myself, my Co-Hosts or any vendors.(pest control, pool maintenance, handyman, etc.) ALL communication needs to be kept on platform, meaning Airbnb Messages, we will NOT communicate via phone or text so that all communication is documented for Airbnb. ANY abuse from guests will be grounds for immediate cancellation of your reservation without refund. You will be removed from the property by law enforcement regardless of the time of day or night. Think twice Most questions can be answered by checking our online WELCOME GUIDE. The link to the WELCOME GUIDE will be sent with your booking confirmation. There's also a TON of local suggestions for food & fun! - Minimum age for booking is 25. No exceptions sorry! - Maximum Occupancy- is disclosed in the listing. . The person booking MUST be present during stay. No 3rd party bookings allowed. - We ask that you have booked for the correct number in your group, including children ALL guests MUST be registered as required by our insurance carrier. Guests are required to provide ID in-person in the event registration is not completed. - Certain events MAY require an additional security deposit as well as in person check-In: o Gasparilla o Sunset Music Fest o Spring Break-. No, your Mom or Dad cannot book for you. - Events-No parties or events, “Dinners” or gatherings. No exceptions - LOCAL GUESTS- Must contact host prior to booking. - Setting Expectations- Please DO NOT expect perfection. We try to ensure everything is in working order and properly maintained. We are aware our home may have a few imperfections from past guests use and abuse. We are working to make repairs. Some repairs do not happen overnight or in the 4-5 hours between guests. Please be understanding - Parking- Please refer to the property listing for number of parking spots. RVs, boats, trailers, etc ASK first. Never park on the lawn as our sewer and sprinkler systems can incur serious damage. EARLY Check in- may be available for a fee. Most times we have guests departing the same day as your arrival. We will not be able to confirm until a day or 2 prior. LATE check out- Not Offered. Cleaners will arrival at check out time - SMOKING/Vaping/Medical Marijuana : Our home is a non-smoking environment in its entirety. Please smoke at curb or at least 15 feet from any door & dispose of your cigarette butts. Please do not smoke on the pool deck (if applies) See below fines. - Pool Hours: (if applies) 8am-10pm We are ok with you using the pool outside of these hours with the understanding that voices be kept low and NO music by the pool after quiet hours. We want you to enjoy your stay but we do need to be respectful to neighbors. - Pool Safety (IF APPLIES)- There is no lifeguard on duty! There is no safety fence or net around the pool. Parents must monitor children, at all times. Children should be supervised, at all times. No running around the pool area. Swim at your own risk. - Pool Heat (IF APPLIES) The pool is heated all year but due to ambient temps at times being higher than the set temp (85-87) the heater may not kick on. The pool is not a hot tub and guests are NOT permitted to touch the controls. In extreme cold the heater will not warm the water to 85-87. This is out of our control. The heater operates only during the day when the pump is running. Heat will hold for a few hours afterwards. - TV/Cable: While we do not have cable TV, the TV(s) are Smart TV(s) w/access to Netflix, Hulu, & Amazon. You are welcome to log into your accounts but remember to log out before you check-out! **Please do not download or stream any unlawful content** - Underage drinking/Drugs/Weapons/Firearms/Bad behavior- Illegal, defiant, malicious, or disrespectful activity of ANY KIND WILL NOT be tolerated. Medical Marijuana may not be used INSIDE our home. Smoking rules apply. No one under the legal drinking age may consume alcohol on/in the premises. No WEAPONS/FIREARMS are permitted in or on our property. Your reservation will be cancelled without refund at the discretion of the host. - Gas Grills (if applies) Please let us know if we need to exchange the tank for the grill. In most homes we provide a backup. - MAINTENANCE: Routine maintenance may occur during your stay. This includes but is not limited to monthly pest control, lawn care, pool care(if applies) valet trash services and more! As long as the host provided proper notice before entry, the guest cannot refuse to the let the tech enter the rental property. In emergencies, the host may enter the rental property without notice. Most maintenance is scheduled between stays but there may be times when our service providers are unable to do so. - Plumbing: The easiest way to disrupt an enjoyable stay is a plumbing problem. To prevent this, we kindly ask NOT to flush anything other than toilet paper. NO feminine hygiene products, NO paper towels, NO flushable wipes- these WILL clog the sewer system and cause a backup. If maintenance is called to the home to clear clogs or items from our drains, you may be financially responsible for any potential damage! We simply want to ensure you have a royal flush kind of stay. - Home Furnishings & Contents: Do not re-arrange indoor and outdoor furniture. - The condition of the home is documented with photos before and after each guest. Broken, damaged, or missing items may result in additional charges. We do understand accidents happen. In order for us to prepare for the next guests we need to know if something needs to be replaced or repaired. Please do not try and hide damages, chances are we will not charge if you are honest and the cost is minimal. - Cameras/Security Devices- All devices are exterior only front and back. No devices that see, hear, or record are located inside the home. Devices are not monitored but we do have cloud recording in the event of a reported incident, problem or complaint by a guest/neighbor. We do utilize Wynd Sentry Smoke/Noise detectors for 85DB+ and non cooking smoke odors. These do not record voices only monitor decibel and PM(Particle Matter) levels in the home. - LINEN SERVICE- All linens out to be laundered. When you arrive there may be a blue laundry bag on the porch. Please DO NOT bring it in. If for some reason it is there for longer than a day please let us know. The laundry for the next guest will be returned to the property within 48 hours. It will be placed in the black and yellow bin on the porch OR the garage(if applies), The laundry service will open the garage door & place the laundry inside. They will not enter the main part of the home in any way. Typically, they will be there only a minute or 2. - Excess Cleaning-If the house is damaged or dirty, in a condition beyond what a reasonable, courteous, guest, would leave the property in, an additional $250+ cleaning fee will be assessed. Stained linens (body fluids, food, drink etc. will be assessed case by case) Replacing linens after each guest is not a cost of...